Privacy Policy
Effective date: July 14, 2026
This policy explains how M Dumas Inc, operating Store Grade, handles information used to review ecommerce storefronts and provide private reports.
Information we collect
- Contact and account details, including name, email address, company, role, authentication records, and essential session cookies.
- Storefront and project information, including submitted URLs, public page content, technical signals, screenshots, marketplace evidence, recommendations, and report activity.
- Payment-related identifiers and subscription status received from Stripe. Store Grade does not store full payment-card numbers.
- Files and integration data you choose to provide, such as theme files, repository metadata, ecommerce-platform information, or authorized social-account fields.
- Operational and security records, including request metadata, errors, authentication attempts, audit logs, and service analytics.
How we use information
- To crawl public storefront pages, create findings, prioritize work, generate reports, and verify completed changes.
- To create and protect customer workspaces, deliver report links, process purchases, and provide support.
- To operate integrations you authorize and prevent fraud, abuse, unauthorized access, and security incidents.
- To improve reliability and report quality using aggregated or de-identified operational information.
Public storefront reviews
Store Grade reviews information available from publicly reachable storefront pages. You must be authorized to submit the storefront and any non-public files or connected accounts. We do not intentionally bypass authentication, paywalls, or access controls.
Service providers and disclosure
We use service providers for hosting, email delivery, payment processing, storage, analytics, and optional integrations. They may process information only as needed to provide those services. We do not sell personal information or provide customer conversations or report data to advertisers.
We may disclose information when legally required, to enforce our agreements, or to protect users, Store Grade, or the public.
Retention
Raw crawl responses and temporary processing data are ordinarily retained for no more than 30 days, unless needed to complete an active review, investigate abuse, maintain security, or meet legal obligations.
Completed reports, evidence, project records, and related account history may be retained while the account or service relationship is active and for up to 12 months after cancellation or the last completed service. Some billing, audit, backup, and security records may be retained longer where reasonably necessary or legally required.
Private reports and security
Private report links function as access credentials. Store Grade uses signed sessions, revocable report links, access controls, encrypted transport, validation, monitoring, and other safeguards appropriate to the service. No internet service can guarantee absolute security. Do not share private report links with unauthorized people.
Your choices and deletion requests
You may request access, correction, export, disconnection of an optional integration, or deletion of eligible account and project data. We target completion of verified deletion requests within 30 days, subject to legal, billing, security, and backup-retention requirements.
Email privacy@storegrade.co. We may need to verify your identity and authority over the relevant account or storefront.
Contact and updates
M Dumas Inc operates Store Grade. General support: support@storegrade.co. Security reports: security@storegrade.co.
Material updates will be reflected by changing the effective date. See the Terms of Service and Security page.